CSA Practice Test

CSA Practice Test practice questions, page 12 of 17, with answer review and explanations.

Question 56

What is the purpose of a Related List?

  1. To create a one-to-many relationship
  2. To dot-walk to a core table
  3. To present related fields
  4. To present related records

Question 57

Which one of the following statements describes the purpose of a Service Catalog flow?

  1. A Service Catalog flow generates three basic components: item variable types, tasks, and approvals
  2. Although a Service Catalog flow cannot send notifications, the flow drives complex fulfillment processes
  3. A Service Catalog flow is used to drive complex fulfillment processes and sends notifications to defined users or groups
  4. A Service Catalog flow generates three basic components: item variable types, tasks, and notifications

Question 58

Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?

  1. report
  2. flow
  3. event
  4. task

Question 59

Which are valid Service Now User Authentication Methods? (Choose three.)

  1. XML feed
  2. Local database
  3. LDAP
  4. SSO
  5. FTP authentication

Question 60

Access Control rules may be defined with which of the following permission requirements? (Choose three.)

  1. Roles
  2. Conditional Expressions
  3. Assignment Rules
  4. Scripts
  5. User Criteria
  6. Groups