Certified Sales Cloud Consultant Practice Test

Certified Sales Cloud Consultant Practice Test practice questions, page 11 of 20, with answer review and explanations.

Question 51

Northern Trail Outfitters wants to link contacts with more than one account. What solution should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?

  1. Enable contacts to multiple accounts feature.
  2. Associate the contact to other accounts using a custom lookup field.
  3. Clone the contact record and add it to the second account.
  4. Add the contact to the partners related list on the second account.

Question 52

Universal Containers has a customer base that includes both individual consumers and businesses. The company has implemented Person Accounts in Salesforce and has a custom object for `Policies` that needs to relate to both Person Accounts and business accounts. What is the minimum configuration on the policy custom object needed to meet this requirement?

  1. Create a contact lookup field and an account lookup field.
  2. Create a master-detail contact relationship.
  3. Create a master-detail account relationship.
  4. Create a custom contact lookup field.

Question 53

Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications. Which solution should be recommended?

  1. Download and install a Salesforce universal connector for their smartphones and computers.
  2. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
  3. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
  4. Download and install the Salesforce for Outlook connector on their smartphones and computers.

Question 54

Which three considerations should be addressed when implementing Advanced Currency Management? (Choose three.)

  1. Currency roll-up summary fields from opportunity products to an opportunity use the dated exchange rate.
  2. Advanced Currency Management can be enabled or disabled in the organization under the company profile, if needed.
  3. Advanced Currency Management dated exchange rates are automatically updated on a monthly basis.
  4. The converted amount of an opportunity uses dated exchange rates based on the close date of the opportunity.
  5. Currency roll-up summary fields from opportunities to an account use the static conversion rate.

Question 55

Northern Trail Outfitters has its sales support team enter new prospecting leads for sales representatives. Which three actions should be implemented to enforce data quality and accuracy once the new lead has been qualified and the opportunity has been created to track the deal? (Choose three.)

  1. Create an Apex trigger to perform data quality checks.
  2. Enable validation rules on the lead.
  3. Map custom lead fields to corresponding custom opportunity fields.
  4. Enable the lead conversion permission.
  5. Enable validation rules on the opportunity.