Certified Sales Cloud Consultant Practice Test

Certified Sales Cloud Consultant Practice Test practice questions, page 10 of 20, with answer review and explanations.

Question 46

Northern Trail Outfitters' sales representatives have to be certified to sell items in its Professional catalog. Which two ways should Salesforce be set up to prevent those who are NOT certified from adding these items to opportunities? (Choose two.)

  1. Utilize a separate price book for the products requiring certification and only share the price book to users who are certified.
  2. Utilize a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are NOT certified.
  3. Utilize a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
  4. Utilize a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.

Question 47

Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?

  1. Create a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.
  2. Define a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.
  3. Create a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.
  4. Use Apex to update a custom field on the parent account with the total value of open opportunities from the child accounts.

Question 48

Northern Trail Outfitters (NTO) is hiring additional sales representatives due to rapid sales growth. The NTO sales management team wants to develop more structure around sales territory. Which two data points should be considered? (Choose two.)

  1. Number of currencies needed to support each sales territory
  2. Attributes needed to segment and categorize customers
  3. Distance between customer headquarters and their sales representatives
  4. Average number of customers managed by a sales representative

Question 49

Northern Trail Outfitters uses Products in Salesforce and has a private security model. What should a consultant recommend to allow product management employees the ability track the performance of a newly launched products if they do NOT have access to all opportunities?

  1. Create a new product and add it to the price book with the product manager as an owner.
  2. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
  3. Create a trigger to add the product management team to the sales team of relevant opportunities.
  4. Create a trigger to set the product manager as owner for opportunities on the new product.

Question 50

Northern Trail Outfitters' sales manager noticed the lead conversion ratio stayed the same for the healthcare industry even though the lead creation increased. Which reporting tool should resolve the issue?

  1. Report on lead lifetime by industry
  2. Industry performance dashboard
  3. Report on leads by source
  4. Campaign dashboard by industry