MB-240

MB-240 practice questions, page 6 of 14, with answer review and explanations.

Question 26

You are implementing Dynamics 365 for Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order. You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant. What should you suggest?

  1. Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings.
  2. Update the Load Default Filters on the Schedule Assistant.
  3. Update the Starting Location to Organization Unit within Schedule Board Settings.
  4. Update the filter on the Scheduler core tool tips view.

Question 27

You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view. The team needs a schedule board view where they only see work orders with a priority of Critical. Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:

Question 28

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant. You notice the Schedule Assistant always sets the Default Radius to 25 KM. You need to have the schedule assistant Default Radius set to 50 Miles. Which two options should you choose? Each correct answer presents a complete solution.

  1. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
  2. Set the Default Radius Value to 50 under Scheduling Parameters.
  3. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.
  4. Set the Default Radius Unit to Miles under Scheduling Parameters.

Question 29

You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule. One of your schedulers indicates two of their resources are not getting work orders assigned. You need to determine reasons why the two resources are not assigned work orders through RSO. Which three options should you choose? Each correct answer presents a complete solution.

  1. Work Hours is not properly configured for days being optimized.
  2. Optimize Schedule field is not set to Yes.
  3. The Work Location field is not set to Onsite.
  4. Scheduling Method is not set to Optimize.
  5. Start Location and End Location fields are not the same.

Question 30

You have the Universal Resource Scheduling (URS) security role. Your organization creates a custom entity. The records for the entity need to be scheduled to resources. You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process. Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place: