MB-220

MB-220 practice questions, page 5 of 13, with answer review and explanations.

Question 21

You are a Dynamics 365 Marketing functional consultant. The marketing department wants to see customer journeys, appointments, and events in a single calendar, rather than as a list. What should be enabled and configured to achieve this goal?

  1. the Marketing Calendar Control on the designated entities
  2. the Calendar Control on the designated forms
  3. the Calendar Control on the designated entities
  4. the Marketing Calendar Control on the designated forms

Question 22

You are a Dynamics 365 functional consultant for Contoso Ltd. Because of recent policy changes, the marketing team needs to update the privacy policy banner text and URL. What should you configure to implement these updates?

  1. the Marketing Data configuration
  2. the Application Management settings
  3. the Default Marketing settings
  4. the Landing Page settings

Question 23

Read each of the backup concepts below and determine which are correct or incorrect. To answer, drag the Answer to the appropriate Backup Concept. Each Answer may be used once or more than once. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place:

Question 24

Your sales team often request reports on Lead Source Effectiveness. They want to know which marketing campaigns, events, and web contacts generate the most qualified leads, and ultimately the most revenue. How can you use tools in Dynamics 365 Marketing to generate this report?

  1. Navigate to Leads, click on Insights, then select the Lead Source Effectiveness tab.
  2. Navigate to Leads, select the appropriate Lead View, click on Run Report, and select Lead Source Effectiveness.
  3. Navigate to Contacts, select the appropriate Contact View, click on Run Report, and select Lead Source Effectiveness.
  4. Under Customer Journeys, go to the insights section for each journey that generates Leads, download the appropriate data, and aggregate it into a separate spreadsheet.

Question 25

Note: In this section, you will see one or more sets of questions with the same scenario and problem. Each question presents a unique solution to the problem, and you must determine whether the solution meets the stated goals. More than one solution might solve the problem. It is also possible that none of the solutions solve the problem. You are a Dynamics 365 functional consultant for Contoso Ltd. Contoso has multiple Facebook pages for products and services. Your marketing team has issued a help ticket stating that their Facebook Marketing posts have stopped working as of yesterday. Solution: You enable social media in the default marketing settings to resolve the ticket. Does this meet your goal?

  1. Yes
  2. No