MB-220

Question 51

Your company is Contoso Coffee Beans. The company's marketing department is setting up a real-time journey. After a customer uses the mobile application to sign in to one of the coffee bars, Contoso Coffee Beans wants to send them a push notification through the company's mobile app. This is the first time that the company has used the push message channel. You need to set up a connection to the mobile app. In which order should you perform the actions in Dynamics 365 Customer Insights - Journeys? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Question 52

Your company currently uses real-time marketing capabilities in Dynamics 365 Customer Insights - Journeys. Your marketing director wants you to provision a new instance of Dynamics 365 Customer Insights - Data and enable the use of Customer Insights - Data profile attributes in personalized email content. You need to prepare your plan for connecting the two applications. Which four required actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Question 53

Your company's marketing department recently started using the built-in Microsoft Teams integration to create chats and collaborate between colleagues on the different entities in real-time marketing. In reviewing the feature, the marketing director tells you that members of the marketing team are unable to collaborate and create a connected chat when working on marketing forms within the Dynamics 365 Customer Insights - Journeys application. You need to explain why the team members are experiencing this behavior. What should you tell the marketing director?

1. Connected chats are only enabled for a specific set of default record types.
2. Connected chats must be specifically enabled for the marketing form entity from the Entity settings.
3. Connected chats must be specifically enabled for the marketing form entity from the Teams Chat settings.
4. Connected chats for non-default entities can only be set up from the Teams application.

Question 54

You are working in the domain authentication wizard. You need to authenticate the main domain that the marketing team uses to send marketing emails. Which four actions should you perform in sequence? To answer, move the four appropriate actions from the list of actions to the answer area. Arrange the four actions in the correct order.

Question 55

The marketing team asked you to enable SMS messaging for Dynamics 365 Customer Insights - Journeys using a default provider. You signed up for a Twilio account and configured the account. You now need to set up Twilio in Customer Insights - Journeys. Which five actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.