CPHQ

CPHQ practice questions, page 3 of 15, with answer review and explanations.

Question 11

Amenities may cover areas as mentioned below EXCEPT:

  1. Ample and convenient parking
  2. Good directional signs
  3. Comfortable waiting rooms
  4. Vast and facilitated food providing area

Question 12

_________________ refers to the “degree to which individuals and groups are able to obtain needed services.”

  1. Responsiveness to patient preferences
  2. Amenities
  3. Equity
  4. Access

Question 13

In earlier formulations, responsiveness to patients preferences was just one of the factors seen as determining the quality of patient clinician interpersonal relationship. But, now it is translated into many factors. Which of the following is out of such factors? (Choose three.)

  1. Respect for patients’ values
  2. Respect for patients’ preferences
  3. Respect for patients’ expressed needs
  4. Respect for Respect for patient’s convenience

Question 14

In earlier formulations, responsiveness to patients’ preferences was just one of the factors seen as determining the quality of patient clinician interpersonal relationship. But, now it is translated into many factors. Which of the following is out of such factors? (Choose three.)

  1. Respect for patients’ values
  2. Respect for patients’ preferences
  3. Respect for patients’ expressed needs
  4. Respect for Respect for patient’s convenience

Question 15

Efficiency refers how well resources are used in achieving a given result. Efficiency whenever the resources used to produce a given output are _____________.

  1. Reduces, reduced
  2. Increases, increased
  3. Improves, reduced
  4. It is truly situation dependent