CPHQ

CPHQ practice questions, page 4 of 15, with answer review and explanations.

Question 16

Efficiency refers how well resources are used in achieving a given result. Efficiency ________ whenever the resources used to produce a given output are _____________.

  1. Reduces, reduced
  2. Increases, increased
  3. Improves, reduced
  4. It is truly situation dependent

Question 17

In general, as the amounts spent on providing services for a particular condition grow, diminishing returns set in meaning that each unit of expenditure yield ever-smaller benefits until a point where ________________.

  1. No additional benefits accrue from adding more care
  2. Additional benefits are too small to justify the added costs
  3. There is displacement of more useful care
  4. perfection is within the reach of all individuals

Question 18

“Quality is the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.” This is the definition of Quality care often quoted by:

  1. IOM
  2. IHI
  3. HQCB
  4. OCHP

Question 19

“Likelihood of desired health outcomes” corresponds to clinicians’ view that, with respect to outcomes, there are only probabilities, not certainties, owing to factors-such as patients’ genetically determined physiological reliance-that influence:

  1. The primary concerns of patients
  2. Outcomes of care and yet are beyond clinicians’ control
  3. Outcomes of care and now are within clinicians’ control
  4. High cost interventions

Question 20

In fact, because patients’ satisfaction is so influenced by __________________ rather than to the more indiscernible technical ones-health maintenance organizations, hospitals and other health care delivery organizations have come to view the quality of nontechnical aspects of care as crucial to attractions and retaining patients.

  1. Their reactions to interpersonal and amenity aspect of care
  2. Patients recognize that they do not possess the wherewithal to evaluate all technical elements of care
  3. Every patient has definite preference in every clinical situation
  4. Their likelihood of desires outcomes