Certified Sales Cloud Consultant Practice Test

Certified Sales Cloud Consultant Practice Test practice questions, page 19 of 20, with answer review and explanations.

Question 91

Cloud Kicks has recently migrated from Salesforce for Outlook to Lightning Sync. While migrating, Salesforce for Outlook hasn't been disabled for Lightning Sync users. There are some conflicting settings in both Outlook configuration and Lightning Sync configuration. What happens as a result if there are any conflicts?

  1. Salesforce gives preference to Lightning Sync settings.
  2. Salesforce stops the sync and reports the errors.
  3. Salesforce gives preference to Salesforce permission settings.
  4. Salesforce gives preference to Salesforce for Outlook settings.

Question 92

Cloud Kicks recently released a custom Action for Competitor Notes, that will prompt sales representatives to provide information about competitors for Opportunities. The sales representatives reported that even though the Action works well on their desktop, they cannot see the Action on their mobile app. What is required to fix this problem?

  1. Edit the Action to make it available for the mobile app.
  2. Edit the Visualforce to make it available for the mobile app.
  3. Edit the Page Layout to include a custom link to the Action.
  4. Edit the Page Layout to include the Action.

Question 93

The sales director at Cloud Kicks does not want users viewing each other's Opportunities, but wants users to check to see that the Account does not already exist prior to creating a new Account. Which Organization-Wide Default should the Consultant recommend?

  1. Set Account to Public Read Only, and Opportunity to Public Read Only.
  2. Set Account to Public Read/Write, and Opportunity to Private.
  3. Set Account and Opportunity to Private.
  4. Set Account to Public Read Only, and Opportunity to Controlled by Parent.

Question 94

Which two use cases will protect the integrity of order data with activation limitations? (Choose two.)

  1. Multiple reduction orders can be created for a single order.
  2. Orders can be activated only if they include a product.
  3. Products can be removed from Active Reduction Orders.
  4. New Products can be added to Active Orders.

Question 95

Cloud Kicks is undergoing a GDPR-focused implementation to ensure access to personal information data is limited to only users who need access to a company's account. Cloud Kicks has a private Account model. How should the Consultant provide specific Account access to the Renewals and Sales Operations teams?

  1. Create a role-based sharing rule to share all Accounts with the Sales Operations and Renewals roles.
  2. Create a criteria-based sharing rule to share Accounts with the Sales Operations and Renewals public groups.
  3. Add Renewals and Sales Operations team members to a sales user's default Opportunity team.
  4. Create Renewals and Sales Operations Account team member roles and have Sales allocate Account team members to the appropriate users.