820-605

820-605 practice questions, page 6 of 7, with answer review and explanations.

Question 26

The customer wants to reduce their exposure to security events. Which business outcome is critical to the company's success?

  1. risk management
  2. market growth
  3. sustainability
  4. cost efficiency

Question 27

The customer wants to increase their market share and protect brands reputation. Which two business outcomes are critical to the company's success? (Choose two.)

  1. risk management
  2. credibility
  3. business growth
  4. cost efficiency
  5. sustainability

Question 28

The customer plans to relocate to a new building in the existing area to reduce cost. The company wants to retain talent through this transition. Which two business outcomes are critical to the company's success? (Choose two.)

  1. risk management
  2. employee satisfaction
  3. cost efficiency
  4. credibility
  5. sustainability

Question 29

Which type of information should be captured during the first customer engagement?

  1. cases escalated to technical support
  2. expansion opportunities
  3. customer's desired outcomes
  4. stakeholder map

Question 30

Refer to the exhibit. What is the problem with this RACI example?

  1. Every task should have four people consulted.
  2. No one has multiple roles.
  3. More stakeholders should be involved.
  4. Too many people are accountable for this task.