820-605

820-605 practice questions, page 7 of 7, with answer review and explanations.

Question 31

Which definition of a use case is true?

  1. comparison of the marketing description of what a product does to the customer's experience
  2. list of actions or event steps that a customer uses
  3. list of actions or event steps that typically defines the interactions between a role and a system to achieve a goal
  4. list of instructions that customer uses for their software

Question 32

Refer to the exhibit. What does this health score indicate?

  1. The customer is unlikely to renew this license.
  2. The customer is unlikely to advocate for this product.
  3. The customer needs to consume more of this product.
  4. The customer needs to purchase more licenses.