600-455

600-455 practice questions, page 3 of 4, with answer review and explanations.

Question 11

In a Cisco Finesse 10.0(x) deployment, which two certificates do the Cisco Finesse primary and secondary servers accept when HTTPS protocol is used to access the administration console or agent desktop? (Choose two.)

  1. digital certificate
  2. certificate authority certificate
  3. domain validation certificate
  4. self-signed certificate
  5. root certificate

Question 12

How does the Cisco Unified Contact Center Enterprise solution encrypt the logger database?

  1. AES
  2. SHA
  3. MD5
  4. TLS

Question 13

In a Cisco Finesse 10.0(x) deployment, which option is needed from the primary and secondary servers for certificate authority to generate a root, intermediate, and application certificate for Cisco Finesse?

  1. fully qualified domain name of the servers
  2. physical MAC address of the NIC card from the Cisco Finesse servers
  3. Certificate Signing Request
  4. IP address of server
  5. system ID of the server

Question 14

When using microapps, which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode?

  1. CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE, VXML Gateway
  2. CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network VRU labels, VXML Gateway
  3. CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway
  4. CUCM: CTI Route Port and SIP Trunk, ICM: CVP Type 10 VRU and Network VRU labels, VXML Gateway

Question 15

For the Cisco Contact Center Enterprise Outbound option, which Cisco Unified Communications Manager feature can be used to disable ringback during transfer to agent for a scenario that involves SIP trunks?

  1. replaces header script
  2. normalization script
  3. association script
  4. transformation script