SPHR

SPHR practice questions, page 17 of 27, with answer review and explanations.

Question 81

Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?

  1. Options
  2. Fact-finding
  3. Negotiating
  4. Structure

Question 82

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

  1. The Clayton Act
  2. The Railway Labor Act
  3. The National Industrial Recovery Act
  4. The National Labor Relations Act

Question 83

A union is performing a jurisdictional strike in front of a construction site. What is a jurisdictional strike?

  1. It is a strike through which the union seeks to pressurize an employer to assign a particular work to its members; rather than to members of other unions or to the non-union workers.
  2. It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract although there is already an approved contract in place.
  3. It is a strike through which the union seeks to pressurize an employer to agree to the terms of a new contract because the current contract between the employer and the union has expired.
  4. It is a strike through which the union seeks to pressurize an employer to assign all work to its members, rather than to members of non-union workers.

Question 84

Which of the following HR strategies would be most useful in dealing with a workforce that lacks accountability?

  1. Identify training needs through an assessment.
  2. Conduct a skills assessment to determine performance deficiencies.
  3. Begin to gather employee feedback through surveys and exit interviews.
  4. Follow the progressive disciplinary process.

Question 85

An organization has over 5,000 employees and a union has been trying to persuade the employees to join their union. Before the employees can vote in a union election, what percentage of the employee population must sign an authorization card for the union?

  1. Ten percent
  2. Thirty percent
  3. Fifty percent
  4. Eighty percent