SHRM-SCP practice questions, page 4 of 12, with answer review and explanations.
Question 16
The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process. Additionally, the employee points out that newer employees rarely win the award, which lowers their morale. New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently. The employee who submitted the complaint asks the HR director to provide more opportunities for new employees to be recognized. Which action should the HR manager take?
Send an email to new employees each year thanking them for their contributions.
Announce the names of new employees at the end-of-year meeting.
Require each year's group of nominees to include at least one new employee.
Suggest managers give new employees more informal recognition which will increase the performance.
Question 17
The marketing department at a large financial services company chooses five high-performing staff members every year to receive a performance award, which includes a monetary reward and recognition at an end-of-year meeting. Employees are chosen by managers in the marketing department. Each manager nominates two direct reports, and then all managers meet as a group to discuss nominees until a consensus is reached. The names of the winners are given to HR for final approval. The marketing department is preparing to begin this year's nomination process. There have been repeat winners in each of the last three years. A marketing employee files a complaint with the HR director about favoritism in the award process. Additionally, the employee points out that newer employees rarely win the award, which lowers their morale. New employees tend not to win because they spend a couple of years training and shadowing experienced employees before receiving tasks to perform independently. How should the HR director minimize the perception of favoritism in the selection process?
Send an annual email to managers reminding them to be fair and objective.
Create a policy that prohibits an employee from winning the award more than two years in a row.
Hide employee names on nomination forms during the review and consensus discussion.
Allow non-managerial employees to nominate two peers for the performance awards.
Question 18
Which provision should an employer put in place to mitigate security concerns when creating a bring-your-own-device policy?
Mandate a complex password protection for accessing employer servers.
Gain consent from employees to access personal email, data, and web activity.
Prevent all employees from accessing work emails through their mobile devices.
Ensure that employees are not connecting to employer data outside of the workplace.
Question 19
A company wants to use artificial intelligence (AI) in its candidate selection process. Which next step should the HR director take to evaluate this decision?
Compare the time-to-fill metrics with and without the AI feature.
Verify the company's cloud-based software supports the AI feature.
Evaluate recruitment labor dollars saved versus time-to-fill with the AI feature.
Ensure the AI feature validates why the decisions are optimal.
Question 20
What design structure allows an organization to capitalize on existing expertise across different departments as opposed to seeking external skilled resources?