SHRM-SCP practice questions, page 12 of 12, with answer review and explanations.
Question 56
What protection law requires an organization to notify an applicant prior to taking any adverse action based on the results of a background screening?
Consumer Credit Protection Act
Fair and Accurate Credit Transactions Act
Fair Credit Reporting Act
Employee Polygraph Protection Act
Question 57
A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company's leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation. The HR director does not have the technology knowledge necessary to understand many of the best work practices recommendations provided by employees. What should the HR director do to ensure all information included in the best work practices documentation is accurate?
Create teams of employees in each department that can create, edit, and approve all best work practices documentation relevant to the department.
Ask the employees' managers to proofread all best work practices documentation to ensure they reflect accurate information.
Contact administrative assistants in each department to answer technical questions.
Conduct online research to verify that the company's best work practices meet industry standards.
Question 58
A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company's leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation. Many team managers do not believe that documentation is necessary and they do not want to spend time creating it. How can the HR director convince them that this initiative is worthwhile?
Distribute a memo to managers informing them that senior leadership would like them to participate in the process of developing documentation.
Schedule a group meeting with all managers to answer their questions about why documenting work practices is necessary.
Send out a companywide memo explaining that having work practices and standards documented will lead to less work for employees in the future.
Present case studies to the managers that describe how other organizations have successfully implemented similar initiatives.
Question 59
What are the four primary levels of organizational goals?
Financial, social, internal, and external
Marketing, sales, quality, and market share
Strengths, weaknesses, opportunities, and threats
Mission, strategic, tactical, and operational
Question 60
Which recruitment metric is determined by examining communication effectiveness, ability to motivate others, leadership ability, cultural fit, and an individual's performance for two or three years?