MB-240

MB-240 practice questions, page 9 of 14, with answer review and explanations.

Question 41

You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, TechnicianA never shows up as available. You need to update the system to see TechnicianA's availability. What should you do?

  1. Set Enable for Availability Search to Yes on the TechnicianA bookable resource record.
  2. Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.
  3. Set Real Time Mode to Yes on the Schedule Assistant view.
  4. Set Display on Schedule Board to Yes on the TechnicianA bookable resource record.

Question 42

Your organization wants to use the Field Service Mobile App for technicians in the field. You need to install the solution, so it can be configured for mobile technicians. What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Select and Place:

Question 43

You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled "Parts Requests" within the Dynamics 365 Field Service Mobile App. You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created. What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

  1. Ensure that the Dynamics Mobile solution with the appropriate customizations has been published.
  2. Synchronize the Dynamics 365 for Field Service Mobile App.
  3. Ensure that a security role has been assigned to the project.
  4. Verify that the impacted field engineers are enabled to use this project.
  5. Ensure that the Woodford project with the appropriate customizations has been published.

Question 44

You are Dynamics 365 for Field Service Development Manager. You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements. What should you create in order to enable this capability?

  1. Create a project for each developer, which publishes changes to a master project.
  2. Create a project for each developer, using security roles to identify what customizations are available for modification.
  3. Create a Dynamics 365 solution for each developer, which publishes changes to the Woodford solution.
  4. Create a project for each developer, each within its own Woodford solution.

Question 45

You are a Dynamics 365 for Field Service Mobile customizer. Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and work order data, and users cannot see warehouses. You need to determine which updates to make within the mobile project so that technicians can see the appropriate information. Which three actions should you choose? Each correct answer presents a complete solution.

  1. Update Synchronization setting to Always Full Sync.
  2. Update entity Sync Filter.
  3. Update View filters.
  4. Update the Max Sync Records setting.
  5. Update the entity Mode to Online and Offline.