MB-240

MB-240 practice questions, page 13 of 14, with answer review and explanations.

Question 61

A functional consultant needs to configure all new products for use on Work Orders in Field Service. What are the three categories for products in Field Service? Each correct answer presents part of the solution.

  1. Inventory
  2. Miscellaneous
  3. Equipment
  4. Service
  5. Non Inventory

Question 62

Your company has a requirement to use the out-of-the-box resource types to categorize active bookable resource types. This is to ensure easy Microsoft Dynamics 365 upgrades as needed. You need to ensure that you only use the appropriate resource types. Which types are available for your use? To answer, drag each description to the appropriate types. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content. NOTE: Each correct match is worth one point.

Question 63

Your customer asks you to create a dashboard. The application must meet the following requirements: • Capture work orders, asset information, and customer information. • Allow actions to be taken directly from the dashboard. • Allow data filtration. You need to determine the type of dashboard you should create in the app designer. Which type of dashboard should you create?

  1. Power BI
  2. Classic
  3. Single-stream interactive
  4. Multi-stream interactive

Question 64

As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track the time that technicians spend on work orders and other scenarios. The company wants to be able to report on utilization and billing. You need to advise on the ways time entries can be created in Field Service. What are three possible ways? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  1. Automatically tor bookings related to Custom Entities
  2. Manually for Custom Business Processes
  3. Automatically for Work Order bookings
  4. Automatically for bookings related to Cases
  5. Automatically for Time-off requests

Question 65

Your customer wants to set up a minimum charge of $100 for the first 45 minutes of being onsite for a work order. You need to set up this requirement in Microsoft Dynamics 365 Field Service. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

  1. Create a Field Service price list item where the Flat Fee is set to Yes, the Minimum Charge Duration is 45 minutes, and the Minimum Charge Amount is $100
  2. Create a Field Service price list item where the Flat Fee is set to No, the Minimum Charge Duration is 45 minutes, and the Minimum Charge Amount is $100
  3. Create a new product with Field Service Product Type = Inventory
  4. Create a price list where the Flat Fee is set to No
  5. Create a new product with Field Service Product Type = Service