Question 21
A key metric in Six Sigma is the DPMO which stands for __________________?
- Delayed production metrics output
- Defects by management oversight
- Defects per million opportunities
- Developed production management oversight
Question 22
Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?
- Defects per Unit
- Key Performance Indicators
- Impediments to Flow
- Hidden Costs
Question 23
To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.
- Graphical
- Data collection
- Shewhart
- Brainstorming
Question 24
A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?
- Fishbone Diagram
- SIPOC
- X-Y Matrix
- Pareto Chart
Question 25
The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.
- Critical steps
- Line operators
- Test stations
- Defects