LSSYB Practice Test practice questions, page 4 of 6, with answer review and explanations.
Question 16
The following Business Case is constructed properly. `During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.
True
False
Question 17
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
Defect removal
Removing waste
Overtime reduction
Rework reduction
Question 18
As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
Passing Lanes
Swim Lanes
Department Dividers
Responsibility Paths
Question 19
As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.
Work force
Number of process steps
Inventory
Cost of Poor Quality
Question 20
The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.