CSCP practice questions, page 16 of 37, with answer review and explanations.
Question 76
Which of the following statements fits the principles of experience-based testing?
Coverage calculations can be used to determine the amount of testing required
Different people will have a different experience level regarding usability testing
Models can be used to derive the required test cases
Experience in test execution is more important than experience in test design
Question 77
The probability of customer dissatisfaction is highest when which of the following conditions exists?
Customer expectations are clearly defined.
Supplier execution is too low.
There is a gap between expected performance and perceived performance.
There is a gap between what was indicated and what was accomplished.
Question 78
A new web site must operate correctly with different browsers (Internet Explorer, Google Chrome, Firefox, Netscape, Mozilla), using different plug-ins (Realplayer, Mediaplayer), will be receiving pages from different servers (IIS, Apache and WebLogic) and will be running on various server operation systems (windows 2007, XP, Linux) Which of the following test techniques will you use to test this new web site in its various environments?
pairwise testing
exploratory testing
use case testing
decision table testing
Question 79
Which of the following actions typically would be the first step in implementing the philosophy of customer relationship management?
Creating a customer-centric organization
Developing a map of the customer segments
Documenting the objectives for implementation
Selecting an information technology solution
Question 80
A car navigation system needs to be integrated in the overall car software. Interoperability testing is thus considered to be important. Which of the following techniques is most likely be used to support interoperability tests?