CSA Practice Test

CSA Practice Test practice questions, page 5 of 17, with answer review and explanations.

Question 21

Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.)

  1. Discovery
  2. IntegrationHub ETL
  3. Finder
  4. CMDB Plug-in
  5. CMDB Integration Dashboard

Question 22

When using the Load Data and Transform Map process, what is the Mapping Assist used for?

  1. Mapping fields using the Import Log
  2. Mapping fields using Transform History
  3. Mapping fields using an SLA
  4. Mapping fields using a Field Map

Question 23

Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?

  1. The CMDB contains data about tangible and intangible business assets
  2. The CMDB contains the Business Rules that direct the intangible, configurable assets used by a company
  3. The CMDB archives all Service Management PaaS equipment metadata and usage statistics
  4. The CMDB contains ITIL process data pertaining to configuration items

Question 24

In what order should filter elements be specified?

  1. Field, Operator, then Value
  2. Field, Operator, then Condition
  3. Operator, Condition, then Value
  4. Value, Operator, then Field

Question 25

Which statement is true about business rules?

  1. A business rule must run before a database action occurs
  2. A business rule can be a piece of Javascript
  3. A business rule must not run before a database action occurs
  4. A business rule monitors fields on a form