CPHQ

CPHQ practice questions, page 12 of 15, with answer review and explanations.

Question 56

The American Society for Quality has formed six categories of quality tools. Which of the following is NOT out of those categories?

  1. Cause Analysis
  2. Evaluation and decision making
  3. Process analysis
  4. Idea adoption

Question 57

A Japanese tool called 5S (each step starts with letter “S”) is a systematic program that helps workers take control of their workspace so that it actually works for them (and their customers) instead of being a neutral or, as is quite common, competing factor. Which of the following is/are NOT out of these five 5S? (Choose two.)

  1. Seiton
  2. Seiso
  3. Shitsake
  4. Seiku -

Question 58

Within any unit, organization, or system, there will be barriers to spread and adoption (e.g., organizational culture, communication, leadership support). However, failure to transfer knowledge effectively may result in: (Choose two.

  1. Unnecessary waste
  2. Inconsistency
  3. organizational persistence
  4. Benchmarks

Question 59

Rapid cycle testing is designed to reduce the cycle time of new process implementation from months to days. To prevent unnecessary delays in testing or implementation, teams or units using rapid cycle testing must remain focused on the testing of solutions and avoid:

  1. Over-analysis
  2. Multiple PDSA cycles
  3. Buy-in
  4. Focused testing

Question 60

Organizational size affects the ability to disseminate best practices

  1. True
  2. False
  3. Difficult to decide
  4. It depends on situation