CMQ-OE

CMQ-OE practice questions, page 25 of 29, with answer review and explanations.

Question 121

Typical factors chosen as criteria for supplier selection would include all but:

  1. Quality award winner.
  2. Financial stability of supplier.
  3. Capability to meet current and future demands.
  4. Supplier ’s track record for on-time delivery and incoming quality.

Question 122

A condition under which a supplier appearing on the customer ’s “OK to buy from” list would not be issued an order would be: I: Item needed is not available from any of OK’d suppliers. II: Supplier ’s quality rating has dropped below acceptable standards on last two shipments. III: OK’d supplier does not have the capacity to fulfill the customer ’s demands for the item needed. IV: One or more factors from the selection criteria will not now be met by the supplier.

  1. I and III only
  2. I and II only
  3. I, II, and III only
  4. I, II, III, and IV

Question 123

In medical device manufacturing and in pharmaceutical production, strict traceability is mandated by regulation. What type of actions may draw upon this requirement? I: Fulfillment of an unconditional guarantee II: Replacement of failed product under warranty III: A product recall that is needed to safeguard product users IV: Analysis of problems leads to process improvement

  1. II, III, and IV only
  2. III and IV only
  3. I, II, and III only
  4. I, II, III, and IV

Question 124

An action of highest priority is for suppliers to:

  1. Implement a system that ensures that customers’ needs and the supplier ’s terms of sale are mutually understood and agreed to.
  2. Emphasize that the purchase order is the legal contract between buyer and seller.
  3. Be sure that the customer ’s order form meets supplier ’s specifications.
  4. Automatically reject an order if the customer makes demands the supplier deems unacceptable.

Question 125

Some of the metrics that could be used to measure performance of a commercial painting contractor are: I: On-time completion of a painting contract. II: Quality rating resulting from customer ’s third-party on-site inspection. III: Amount (time and cost) or rework required. IV: Accuracy of billing.

  1. I, II, III, and IV
  2. I and III only
  3. I, II, and III only
  4. I, III, and IV only