CMQ-OE

CMQ-OE practice questions, page 20 of 29, with answer review and explanations.

Question 96

A way to ensure a near 100 percent response rate for a survey is to conduct the survey with the group targeted for study at a time and place when everyone in the group is present and everyone is required to complete the survey. There may still be problems possible with this approach that could cause poor decisions to be made from false data, such as: I: Some persons may refuse to take the survey or they may intentionally corrupt their answers if they resent the method used. II: Some persons may find that the pressure of having to complete the survey without lagging behind most of the group may distort or inhibit clear thinking, and prevent a well-thought-through response. III: In their haste to get it over with, some respondents, without thought, may just randomly answer the questions. IV: Even though response documents may not show respondent identification, some respondents may feel they have to furnish the answers they think management wants to see.

  1. IV only
  2. II and III only
  3. I only
  4. I, II, III, and IV

Question 97

Long-range trend analysis is typically used in performing which of the following activities?

  1. Control charting
  2. Management review
  3. Internal auditing
  4. Design review

Question 98

Which of the following correctly describes the sequence of events, from beginning to end, for reducing special causes of variation? I: Search for the cause. II: Develop a long-term remedy. III: Gather data to identify special causes. IV: Put an immediate remedy in place to contain any damage.

  1. I, III, IV, II
  2. IV, III, II, I
  3. II, I, III, IV
  4. III, IV, I, II

Question 99

Which of the following is true about the relationship between Cp and Cpk? I: Cp = Cpk when the process is centered. II: Cpk is always less than or equal to Cp. III: Cp is always less than or equal to Cpk. IV: There is no direct relationship between Cp and Cpk.

  1. I only
  2. IV only
  3. I and II only
  4. III and IV only

Question 100

Which of the following techniques is most useful for measuring the test– retest reliability of a survey?

  1. Calculate Cronbach’s coefficient alpha.
  2. Use differently worded items to measure the same attribute.
  3. Have the same respondents complete a survey at two different points in time.
  4. Conduct an organized review of the survey to ensure that it includes everything it should.