CIS-CSM Practice Test

CIS-CSM Practice Test practice questions, page 9 of 12, with answer review and explanations.

Question 41

Match the definitions for roles relationships.

Question 42

Which of the following functions can be completed when using the Field Service Management Application on a mobile device offline? (Choose three.)

  1. Manage requests
  2. Execute assigned tasks
  3. Close work orders
  4. Manage cases
  5. Manage assets

Question 43

Information in the Case Field ‘Contact’ is copied to which Incident Field?

  1. Contact
  2. User
  3. Customer
  4. Caller

Question 44

How many active OpenFrame configurations can you have on an instance?

  1. 2
  2. Unlimited
  3. 1
  4. 3

Question 45

What are common types of application record data that are imported during a CSM data migration? (Choose two.)

  1. Knowledge Article
  2. Accounts
  3. Chat
  4. Case