Certified Business Analyst Practice Test practice questions, page 5 of 10, with answer review and explanations.
Question 21
At the start of a new Agile development project, the Universal Containers product owner asked the business analyst (BA) to clearly define the intended results of the work based on stakeholder needs. The development and implementation teams will use the intended results to plan product decisions. The definition should avoid assumptions and focus on stakeholder value. Which element should the BA choose to define the intended results?
Epics
Requirements
User stories
Question 22
A business analyst (BA) is reviewing the risks associated with a proposed solution leveraging Cases and Support Queues, and the effect that those risks might have on the project timeline. Which type of analysis is the BA performing?
Enterprise Analysis
Strategy Analysis
Stakeholder Analysis
Question 23
Universal Containers (UC) has chosen to implement Sales Cloud and Service Cloud to increase revenue and remove bottlenecks in its current processes. A business analyst (BA) is tasked with diagramming business processes. What should the BA do to successfully meet governance requirements to identify the business purpose?
Identify resources engaged in each step.
Adhere to agreed upon mapping standards.
Use UC's existing terminology.
Question 24
The business analyst is working with a stakeholder on a Salesforce project. The stakeholder needs an approval process on contract submissions. Sales managers want to see all contracts when the discount is greater than 20%. They will decline any contracts with a discount that is greater than 25%, but they want visibility into other highly discounted contracts. Which acceptance criteria is the most effective for this scenario?
Users in a sales manager role should have access to a button on contracts to click to approve or decline a contract with a discounted price of 20% or more.
A sales manager wants to be able to approve contracts with a large discount and they need a validation rule related to contract discounts greater than 25%.
A sales manager wants to be notified when a contract has been submitted with a discount greater than 20% so the manager can approve or decline a discounted price.
Question 25
A business analyst (BA) is in the process of documenting requirements. The BA wrote the following user story: "As a sales team manager, I want the ability to access reports on Sales Cloud to evaluate if the team’s daily activities are meeting the set goals." Which acceptance criteria is most appropriate for this user story?