CCBA Practice Test

CCBA Practice Test practice questions, page 10 of 21, with answer review and explanations.

Question 46

There are three inputs for stakeholder analysis. Which input describes the organizational units that exist and their interactions with one another?

  1. Business need
  2. Enterprise architecture
  3. Matrix structure
  4. Organizational process asset

Question 47

You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze. What's the common task associated with customer complaints or loss of revenue?

  1. Stakeholder assessment of implementation
  2. Issue management and identification
  3. Evaluation of a business need
  4. Capability assessment

Question 48

Kelly is the business analyst for her organization and she's identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task. What is the RACI matrix?

  1. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Action, Controlled, and Informed.
  2. The RACI matrix is a roles and responsibilities chart that uses the legend of Role, Action, Controlled, and Information.
  3. The RACI matrix is a roles and responsibilities chart that uses the legend of Responsible, Accountable, Consulted, and Informed.
  4. The RACI matrix is a roles and responsibilities chart that uses the legend of Risk, Action, Cost, and Information.

Question 49

Beth is a business analyst for her organization and she's discussing the solution with her key stakeholders. Beth is considering that moving to a new operating system, new office software, and new customized applications will be too much for the end users to learn and to manage their ongoing responsibilities. What task is Beth completing in this scenario?

  1. Manage the stakeholders.
  2. Evaluate solution performance.
  3. Define transition requirements.
  4. Assess organizational readiness.

Question 50

Management comes to you and asks you to complete some specifications and models about the current state of the organization. Management wants you to complete this business analysis activity as soon as possible and report back to them with your findings. What is the primary purpose of the specify and model requirements process?

  1. To analyze the roles and responsibilities of users within the organization to determine how the processes may be improved.
  2. To analyze the utility function within the organization to determine how risk tolerance may allow for new opportunities.
  3. To analyze the functioning of an organization and to provide an insight into opportunities for improvement.
  4. To analyze the processes of an organization to determine what processes can be improved, removed, or added.