ADM-201

ADM-201 practice questions, page 46 of 56, with answer review and explanations.

Question 226

How many profiles can load in a single list view with Enhanced Profile Management enabled?

  1. 300
  2. 500
  3. 200
  4. 1.000

Question 227

Which is a capability of the new Service Cloud console?

  1. It provides data visibility by combining a list view and related records on one screen.
  2. It allows agents to view key record information in the highlights panel.
  3. It preserves the context of calls using primary tabs and subtabs.
  4. It allows access to data by opening each record in a new window.
  5. It allows agents to take notes in an interaction log while in a call.

Question 228

User A modifies a record. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record?

  1. User A
  2. The designated workflow user
  3. The default workflow user
  4. The last user to modify the record prior to User A

Question 229

How does Locale settings affect your exported CSV file?

  1. It doesn't affect anything.
  2. It determines the delimiter.
  3. It determines the encoding.
  4. It determines the encryption.

Question 230

What are two sources from which cases can be created?

  1. Web-to-Lead
  2. Web-to-Web
  3. Email-to-Case
  4. Connect for Outlook