7765X

7765X practice questions, page 3 of 3, with answer review and explanations.

Question 11

What is the permission that allows a supervisor to administer all the employees?

  1. Company Admin
  2. System Admin
  3. Superuser
  4. App Admin

Question 12

How can a quality evaluator perform mock evaluations?

  1. by creating a custom evaluation type
  2. by associating a custom evaluation type, while evaluating the interaction
  3. by selecting "˜Normal' as the evaluation type, while evaluating an interaction
  4. by creating and associating a custom evaluation type, which is flagged as ignored from scoring, while evaluating

Question 13

How can a user access data of employees belonging to a different reporting hierarchies?

  1. Create and give access to a custom group.
  2. Create a custom group.
  3. Give access to the supervisor group.
  4. Modify the role hierarchy so that all the employees report to the user. B