Question 11
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
- In the Reports Basic Data
- In the Reports properties
- In the Reporting folder
- In Configuration screen under the Service menu
Question 12
How can you see if your address book has imported successfully?
- Go to an agent address book and check all entries.
- Go to the address book menu, reschedule another import, and then wait for the confirmation.
- Delete the address book and re-import it.
- Go to the address book menu, check the import log, and then click the refresh button.
Question 13
Historical reports can be scheduled to email to a user, but they can also be scheduled to do what?
- Display in the User interface
- Refresh every 15 minutes
- Export to a folder
- Print