7750X

7750X practice questions, page 2 of 3, with answer review and explanations.

Question 6

What would you use to import IPOCC licenses?

  1. IPOCC License Manager
  2. WebLM
  3. Web Management
  4. Manager

Question 7

You are installing the IPOCC software on a customer provided Windows server and have verified the computer meets all the documented requirements. During the installation of the IPOCC software from the DVD, which password do you need to create?

  1. IPOCC Service User password
  2. Database System Administrator password
  3. IPOCC Administrator password
  4. IP Office Service User password

Question 8

In which section can you enable the ability to change topic names?

  1. Service > Telephony Settings
  2. System > Reporting Settings
  3. System > PBX Settings
  4. Service > Special Settings

Question 9

Which two statements about Database integration in the IP Office Contact Center are true? (Choose two.)

  1. Customers are directed to agents dependent on the agents priority.
  2. Customers are directed to agents dependent on the information they input.
  3. Customers are directed to agents dependent on time of day.
  4. Customers are directed to agents dependent on number they are calling from.

Question 10

For which purpose would you assign an Address book to a Profile?

  1. To keep a tidy structure in the Address book menu
  2. For all users to see on the IPOCC and IP Office
  3. For only specified agent to use this Address book
  4. For the creating of Historical reports