Question 6
Which area of the Success Plan is the Renewal Manager responsible? (Choose the best answer.)
- Solution Renewal
- Success Plan Hypothesis
- Adoption Barriers Overcome
- Barriers Predicted
Question 7
Which is the first step in a solutions-led sales approach? (Choose the best answer.)
- present quote to customer
- identify the latest technology release
- examine previous purchases
- understand the customer’s objectives
Question 8
Which discussion point helps upsell a customer? (Choose the best answer.)
- Discuss your priorities and why you need the sale.
- Discuss changes in the network and identify any uncovered additions to the network.
- Focus on what the customer already has covered on the network.
- Focus on how much it will cost the customer.
Question 9
Which licensing model is the most complex for a customer to manage? (Choose the best answer.)
- Enterprise agreement
- Managed service agreement
- Subscription
- A La Carte
Question 10
Which task is the responsibility of the Renewals Manager? (Choose the best answer.)
- managing the Success Plan
- managing recurring revenue risk
- billing recurring revenue contracts
- driving adoption of specific technologies