700-805 practice questions, page 4 of 4, with answer review and explanations.
Question 16
What is the primary customer value of the Cisco Services Portfolio? (Choose the best answer.)
Services packages tailored to specific customer needs
On-call, 24/7 service technicians at all levels
Services priced based on usage
Customers can develop their own service offerings
Question 17
Which architecture addresses customer needs for voice, video, and data? (Choose the best answer.)
Security
Collaboration
Enterprise networking
Data Center
Question 18
Which steps to develop a renewal quote are valid? (Choose the best answer.)
Ask the customer for Renewal data, Evaluate new requirement, Quote new services.
Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.
Identify the items to renew, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.
Position the new technology, create a Quote, Order the Quote.
Question 19
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal. Which Cisco offer represents the best value for the customer? (Choose the best answer.)
Propose to mitigate to perpetual model.
Suggest a simplified discount DSA with the total of licenses from each product Cisco One and Webex.
Prepare a Partner Branded Managed Service deal.
Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.