600-460

600-460 practice questions, page 3 of 3, with answer review and explanations.

Question 11

Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?

  1. Add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team.
  2. Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck "Global?" check box), add reason code to team in Cisco Finesse.
  3. Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse.
  4. Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.

Question 12

Which two options are needed in the Cisco Finesse Platform installation wizard? (Choose two.)

  1. preconfigured domain name server and have set up forward and reverse DNS
  2. HTTPS redirect disabled
  3. Cisco Finesse HTTPS redirect enabled
  4. AWDB database configured and online
  5. access to a Network Time Protocol server
  6. access to the Internet

Question 13

Which option describes how many reason codes you can assign across all teams using Cisco Finesse Admin?

  1. A total of 100 sign-out reason codes and not ready reason codes.
  2. 50 sign-out reason codes and 50 not ready reason codes for a total of 100.
  3. 100 sign-out reason codes and 100 not ready reason codes for a total of 200.
  4. There is no limit. You can assign as many team-based reason codes as you like.