220-1201 Practice Test practice questions, page 19 of 21, with answer review and explanations.
Question 91
A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Choose two.)
Turn it off and disconnect all power sources
Submit an emergency request to the local facilities manager
Check for foreign objects, liquid spills, and internal damage.
Contact the vendor and submit a return request.
Remove the device from the MDM
Try an alternate AC adapter.
Question 92
A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?
Update the printer drivers.
Select the correct paper size.
Clean the pickup rollers.
Replace the toner cartridge.
Question 93
Which of the following can be used to logically segment networks?
MAC
VLAN
NIC
DSL
Question 94
After troubleshooting a computer's connectivity, the network team determines there is a port-flapping issue. After plugging the patch cable into a different port, the issue persists. Which of the following troubleshooting steps should a technician take next to resolve the issue?
Convert the patch cable to a crossover cable
Test the patch cable from the computer to the network closet
Verify the length of the patch cable meets current standards
Replace the patch cable from the device to the wall
Question 95
Which of the following statements best summarize managed vs unmanaged switches?
Unmanaged switches are generally more expensive.
Unmanaged switches have more security capabilities
Unmanaged switches start working as soon as they are plugged in to the network.