220-1201 Practice Test practice questions, page 11 of 21, with answer review and explanations.
Question 51
A technician is troubleshooting internet connectivity issues after a firewall update. Users report that they can access local network resources, such as printers and shares, but cannot access the internet. Which of the following settings is most likely causing the issue?
Static IP assignments
Default gateway
Subnet mask
VLANs
Question 52
A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the technician do next to troubleshoot the issue cost-effectively?
Replace the keyboard.
Replace the key switch.
Replace the circuit board.
Replace the keycap.
Question 53
An end user's domain password expires while they are working from home. The end user tries to reset the password using Ctrl+Alt+Delete and then receives the following message: Configuration information could not be read from the domain controller, either because the machine is unavailable or because access denied. Which of the following will resolve this issue?
Restart the computer
Connect to the VPN.
Reset the account in Active Directory.
Join the Wi-Fi network.
Question 54
A computer displays an error message indicating there is insufficient storage when installing applications. The user reports slow application load times. Which of the following replacement components would best resolve this issue?
SSD
USB
HDD
RAM
Question 55
A technician is troubleshooting a connectivity issue on a network computer. The technician runs ipconfig in a command prompt and receives the following IP address: 169.254.0.6. Which of the following is most likely the type of IP address being assigned?