220-1102

220-1102 practice questions, page 7 of 28, with answer review and explanations.

Question 31

A user's smartphone data usage is well above average. The user suspects an installed application is transmitting data in the background. The user would like to be alerted when an application attempts to communicate with the internet. Which of the following BEST addresses the user's concern?

  1. Operating system updates
  2. Remote wipe
  3. Antivirus
  4. Firewall

Question 32

A technician has been tasked with installing a workstation that will be used for point-of-sale transactions. The point-of-sale system will process credit cards and loyalty cards. Which of the following encryption technologies should be used to secure the workstation in case of theft?

  1. Data-in-transit encryption
  2. File encryption
  3. USB drive encryption
  4. Disk encryption

Question 33

A user contacted the help desk to report pop-ups on a company workstation, indicating the computer has been infected with 137 viruses and payment is needed to remove them. The user thought the company-provided antivirus software would prevent this issue. The help desk ticket states that the user only receives these messages when first opening the web browser. Which of the following steps would MOST likely resolve the issue? (Choose two.)

  1. Scan the computer with the company-provided antivirus software.
  2. Install a new hard drive and clone the user's drive to it.
  3. Deploy an ad-blocking extension to the browser.
  4. Uninstall the company-provided antivirus software.
  5. Click the link in the messages to pay for virus removal.
  6. Perform a reset on the user's web browser.

Question 34

A technician is installing new software on a macOS computer. Which of the following file types will the technician MOST likely use?

  1. .deb
  2. .vbs
  3. .exe
  4. .app

Question 35

A technician is investigating an employee's smartphone that has the following symptoms: ✑ The device is hot, even when it is not in use. ✑ Applications crash, especially when others are launched. ✑ Certain applications, such as GPS, are in portrait mode when they should be in landscape mode. Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Choose two.)

  1. Turn on autorotation.
  2. Activate airplane mode.
  3. Close unnecessary applications.
  4. Perform a factory reset.
  5. Update the device's operating system.
  6. Reinstall the applications that have crashed.