220-1102

220-1102 practice questions, page 25 of 28, with answer review and explanations.

Question 121

A technician is setting up a backup method on a workstation that only requires two sets of tapes to restore. Which of the following would BEST accomplish this task?

  1. Differential backup
  2. Off-site backup
  3. Incremental backup
  4. Full backup

Question 122

A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the user's account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

  1. acceptable use policy.
  2. regulatory compliance requirements.
  3. non-disclosure agreement.
  4. incident response procedures.

Question 123

A technician received a call stating that all files in a user's documents folder appear to be changed, and each of the files now has a .lock file extension. Which of the following actions is the FIRST step the technician should take?

  1. Run a live disk clone.
  2. Run a full antivirus scan.
  3. Use a batch file to rename the files.
  4. Disconnect the machine from the network.

Question 124

A user is attempting to browse the internet using Internet Explorer. When trying to load a familiar web page, the user is unexpectedly redirected to an unfamiliar website. Which of the following would MOST likely solve the issue?

  1. Updating the operating system
  2. Changing proxy settings
  3. Reinstalling the browser
  4. Enabling port forwarding

Question 125

An administrator has submitted a change request for an upcoming server deployment. Which of the following must be completed before the change can be approved?

  1. Risk analysis
  2. Sandbox testing
  3. End user acceptance
  4. Lessons learned