Question 6
Which of the following is a best practice when configuring maintenance windows?
- Disable any glass tables that reference a KPI that is part of an open maintenance window.
- Develop a strategy for configuring a service’s notable event generation when the service’s maintenance window is open.
- Give the maintenance window a buffer, for example, 15 minutes before and after actual maintenance work.
- Change the color of services and entities that are part of an open maintenance window in the service analyzer.
Question 7
In Episode Review, what is the result of clicking an episode’s Acknowledge button?
- Assign the current user as owner.
- Change status from New to Acknowledged.
- Change status from New to In Progress and assign the current user as owner.
- Change status from New to Acknowledged and assign the current user as owner.
Question 8
Which glass table feature can be used to toggle displaying KPI values from more than one service on a single widget?
- Service templates.
- Service dependencies.
- Ad-hoc search.
- Service swapping.
Question 9
Which of the following is a characteristic of base searches?
- Search expression, entity splitting rules, and thresholds are configured at the base search level.
- It is possible to filter to entities assigned to the service for calculating the metrics for the service’s KPIs.
- The fewer KPIs that share a common base search, the more efficiency a base search provides, and anomaly detection is more efficient.
- The base search will execute whether or not a KPI needs it.
Question 10
What are valid ITSI Glass Table editor capabilities? (Choose all that apply.)
- Creating glass tables.
- Correlation search creation.
- Service swapping configuration.
- Adding KPI metric lanes to glass tables.