PMO-CP practice questions, page 5 of 5, with answer review and explanations.
Question 21
The project sponsor and the manufacturing director of a PMO-managed project have different opinions about the development of a new order-tracking system. What should the PMO professional do to avoid this situation in the future?
Ensure that the project sponsor has approved the requirements.
Advise executives to complete a roles and responsibility matrix in the project planning.
Involve key stakeholders to ensure that requirements are not overlooked.
Develop an effective project scope and change control process during project planning.
Question 22
A newly hired PMO professional works within the PMO and supports a large enterprise program. This professional is expected to guide junior PMO team members but faces difficulties with team management and collaboration. How should the PMO leader best support the PMO professional in overcoming these challenges?
Offer personalized coaching with a focus on leadership skills.
Arrange regular knowledge-sharing sessions in the PMO community.
Organize an all-hands meeting for the PMO team to discuss their challenges.
Mentor the team member to help build their confidence.
Question 23
In recent months, a company was contracted to deliver several projects requiring specialist technical resources. Several clients have begun to complain about the limited availability of the specialist technical resources, which will impact their project timelines. What should the PMO professional do to help solve the problem?
Suggest the centralization of project resource management and align the project plans to their availability.
Invite project managers to hire additional skilled resources to face the high number of simultaneously running projects.
Support delivery managers and sales representatives in managing relationships with clients.
Request that the sales representatives review the contracts and deadlines that the company has taken responsibility for.
Question 24
Last year, a company established a new PMO to enhance the management of its customer projects. After 1 year, the CFO is dissatisfied with the perceived lack of value in the PMO's periodic reports, and the CIO has raised concerns about the PMO staffs insufficient IT competencies. What should a PMO professional recommend to the company's CEO to address these concerns?
Suggest that the PMO manager train the PMO resources on cloud platforms and master new software development practices.
Ask the PMO manager to assess the needs and expectations of senior executives and remodel the PMO processes and competencies consequently.
Ask the PMO manager to meet with the CFO and rework the content of the periodical reports.
Suggest organizing a meeting with the PMO manager to discuss the feedback from senior executives and determine the next steps.