MB2-712

MB2-712 practice questions, page 3 of 4, with answer review and explanations.

Question 11

You have a Dynamics CRM organization. You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list. Users report that the current list order is inconvenient and time consuming because they must scroll through many unused views. You need to recommend changes to resolve the issue reported by the users. What should you recommend doing first?

  1. Change the display order of the views.
  2. Deactivate the unused system views.
  3. Set customizable to True.
  4. Change the views to be private views.

Question 12

You are modifying a Dynamics CRM form for a custom entity. You need to identify which parts of the CRM form users can use to modify data. Which two parts should you identify? Each correct answer presents a complete solution.

  1. Navigation
  2. Footer
  3. Header
  4. Body

Question 13

You work in a customer service organization. Sometimes, when a new record is created, a customer service representative must capture additional data. When this occurs, the representative must call the customer to capture the missing data. Each record may be missing different data. You need to identify which process type you must use to capture the data. What should you identify?

  1. a real-time workflow
  2. a dialog
  3. a custom action
  4. a business rule

Question 14

You need to identify maximum number of stages that a business process flow can contain. What should you identify?

  1. 5
  2. 10
  3. 30
  4. 100

Question 15

You need to identify which types of data can be included in a business process flow. Which three types of data should you identify? Each correct answer presents a complete the solution.

  1. data from an attached Microsoft OneNote notebook
  2. data from the primary entity
  3. data from a related entity
  4. data from an unrelated entity
  5. data from a Microsoft Office group-based