PECB Certified ISO/IEC 27001 Lead Implementer Practice Test
PECB Certified ISO/IEC 27001 Lead Implementer Practice Test practice questions, page 12 of 12, with answer review and explanations.
Question 56
Kyte, a company that has an online shopping website, has added a Q&A section to its website; however, its Customer Service Department almost never provides answers to users’ questions. Which principle of an effective communication strategy has Kyte not followed?
Clarity
Appropriateness
Responsiveness
Question 57
What should an organization allocate to ensure the maintenance and improvement of the information security management system?
The appropriate transfer to operations
Sufficient resources, such as the budget, qualified personnel, and required tools
The documented information required by ISO/IEC 27001