ITIL 4 Specialist Sustainability in Digital and IT

Review 35 ITIL-4-SPECIALIST-SUSTAINABILITY-IN-DIGITAL-AND-IT practice questions with answer explanations and community insights.

Question 1

An organization has configured its resources to ensure that sustainability is incorporated into every aspect of how they work.Which term is used to describe this?

  1. Sustainability compliance
  2. Sustainable products and services
  3. Sustainable business model
  4. Sustainable organizational ecosystem

Question 2

An organization has decided to use the ten principles of the United Nations global compact to help them formulate their vision for sustainability.What should they do NEXT to help them define their vision?

  1. Document a vision statement that incorporates the United Nations principles
  2. Conduct a materiality assessment
  3. Ensure that all stakeholders are committed to the vision
  4. Document how each principle will be adopted in the organization’s business model

Question 3

Which is a consideration of how digital technology supports an organization’s sustainability goals?

  1. Limiting the use of digital technology to initiatives that support sustainability goals
  2. Ensuring that the work practices used to create products and services are sustainable
  3. Ensuring that all sustainability initiatives are enabled by a digital transformation
  4. Focusing sustainability efforts on the parts of services that are most visible to service consumers

Question 4

How can the United Nations global compact principles guide the organization in its sustainability journey?1. They provide a framework that can guide businesses of any size, complexity and location in the sustainability journey2. They enable an enterprise to pursue a holistic approach towards sustainability by addressing social, environmental and governance issues3. They provide the organization with a step-by-step guide for how to fully succeed in sustainability4. They enable an organization to foresee all potential situations that it might face during the sustainability journey

  1. 1 and 2
  2. 2 and 3
  3. 3 and 4
  4. 1 and 4

Question 5

Which statement about sustainability standards and regulations is CORRECT?

  1. Organizations should mandate their consumer and supplier organizations to provide information about relevant sustainability regulations
  2. Organizations should be aware of the relevant national, legal and regulatory sustainability reporting requirements
  3. Voluntary standards are the primary way that companies are held accountable for social and environmental responsibility
  4. All organizations must comply with the United Nations Sustainable Development Goals (SDGs)
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