ITIL 4 Specialist - IT Asset Management

ITIL 4 Specialist - IT Asset Management practice questions, page 2 of 2, with answer review and explanations.

Question 6

In the context of IT asset management, which statement about policies is NOT correct?

  1. Represent an operating model
  2. Support governance
  3. Set expectations for individuals
  4. Enable compliance

Question 7

Identify the missing word(s) in the following sentence.The IT asset management practice can contribute to the organization’s sustainability practices by helping to ensure that each asset is given the most [?]

  1. life
  2. waste
  3. cost
  4. service

Question 8

Despite having communicated policies set at the enterprise level, an internal IT service provider is seeing an increase in shadow IT.What challenge does this service provider MOST LIKELY need to overcome to deal with this trend?

  1. Lack of scope awareness
  2. Lack of policy awareness
  3. Lack of policy enforcement
  4. Lack of a centralized distribution method