ITIL 4 Specialist High-Velocity IT practice questions, page 2 of 2, with answer review and explanations.
Question 6
Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?
Design thinking
Complexity thinking
Toyota Kata
Service-dominant logic
Question 7
An organization has a large and complex infrastructure which often leads to incidents that impact users. Which is the BEST technique to use to improve this situation?
DevOps Audit Defense Toolkit
Chaos engineering
Continuous testing
Definition of done
Question 8
Which is the BEST example of how the 'infrastructure and platform management' practice uses the version control technique?
Automating virus detection to improve information integrity
Updating firewall firmware in order to reduce technical debt
Creating a script to automate failover when a network link fails
Managing configuration settings during a network change