IIA-CIA-Part3 Practice Test practice questions, page 13 of 26, with answer review and explanations.
Question 61
A supervisor receives a complaint from an employee who is frustrated about having to learn a new software program. The supervisor responds that the new software will enable the employee to work more efficiently and with greater accuracy. This response is an example of:
Empathetic listening.
Reframing.
Reflective listening.
Dialogue.
Question 62
The cost to enter a foreign market would be highest in which of the following methods of global expansion?
Joint ventures.
Licensing.
Exporting.
Overseas production.
Question 63
Which of the following is a characteristic of an emerging industry?
Established strategy of players.
Low number of new firms.
High unit costs.
Technical expertise.
Question 64
Which of the following distinguishes the added-value negotiation method from traditional negotiating methods?
Each party's negotiator presents a menu of options to the other party.
Each party adopts one initial position from which to start.
Each negotiator minimizes the information provided to the other party.
Each negotiator starts with an offer, which is optimal from the negotiator's perspective.
Question 65
For a multinational organization, which of the following is a disadvantage of an ethnocentric staffing policy? 1. It significantly raises compensation and staffing costs. 2. It produces resentment among the organization's employees in host countries. 3. It limits career mobility for parent-country nationals. 4. It can lead to cultural myopia.