IIA-CIA-Part2

IIA-CIA-Part2 practice questions, page 9 of 39, with answer review and explanations.

Question 41

Which of the following is true of engagement recommendations? I. Specific suggestions for implementation must be included. II. The internal auditor's observations and conclusions may serve as the basis. III. Actions to correct existing conditions or improve operations may be included. IV. Approaches to correcting or enhancing performance may be suggested.

  1. I only
  2. III only
  3. I, III, and IV only
  4. II, III, and IV only

Question 42

Which of the following performance criteria would be most useful when measuring the performance of a customer service desk?

  1. The number of customer inquiries recorded per day.
  2. The percentage of customer issues resolved within 24 hours.
  3. The number of customer complaints recorded per day.
  4. The percentage of total customers served per day.

Question 43

The efficiency of internal audit operations is best enhanced if workpaper standards:

  1. Permit the extent of documentation to vary according to engagement objectives.
  2. Require supervisors to initial and date each workpaper that they review.
  3. Allow access to workpapers by external parties if approved by senior management or the audit committee.
  4. Mandate the workpaper retention period.

Question 44

According to the International Professional Practices Framework, which of the following statements is correct regarding the communication of audit results? I. Summary reports may be issued separately from or in conjunction with the final report. II. Interim reports may be written or oral. III. Detailed reports should always be issued to the audit committee. IV. Interim reports should be used to communicate information which requires immediate attention.

  1. I and III only
  2. II and IV only
  3. I, II, and IV only
  4. I, II, III, and IV.

Question 45

The chief audit executive (CAE) determined that based on management's oral response, the action taken regarding an audit observation was sufficient when weighted against the relative importance of the audit recommendation. Which of the following is the most appropriate step for the internal auditor to take next?

  1. Initiate a follow-up audit to ensure that action has really been taken.
  2. Follow-up with management until a written response is obtained.
  3. Escalate the issue to the board and get their position on the issue.
  4. Note in the permanent file that follow-up needs to be performed as part of the next engagement.