Health Cloud Accredited Professional

Health Cloud Accredited Professional practice questions, page 2 of 5, with answer review and explanations.

Question 6

A consultant needs to implement Health Cloud and is in the discovery stage of the project. Which three approaches should the consultant consider to collect information to understand where Health Cloud fits within the application architecture? (Choose three.)

  1. Build an architecture diagram depicting Health Cloud integrations.
  2. Identify key stakeholders and how they measure success.
  3. Create business process diagrams to understand information flow.
  4. Identify personas involved and their existing pain points.
  5. Start writing Apex code to customize Health Cloud.

Question 7

A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment. Which capability should a consultant leverage to address this requirement?

  1. Intelligent Appointment Management
  2. Utilization Management
  3. Benefits Eligibility and Verification
  4. Identity Verification

Question 8

Which industry data standard should a consultant consider when designing interoperability with electronic health record (EHR) sources with Health Cloud?

  1. Clinical Data Acquisition
  2. FHIR R4
  3. HL7 v1 Messaging
  4. Personal Health Record (PHR)

Question 9

A call center agent at Bloomington Caregivers wants the ability to look up providers by location and specialty, to schedule an appointment on behalf of their patients. Which two capabilities should a consultant recommend to enable this requirement? (Choose two.)

  1. Integrated Care Management
  2. Intelligent Appointment Management
  3. Provider Search
  4. Experience Cloud for Health Cloud

Question 10

A payer needs to work with plan members and medical providers to influence decisions through a case-by-case review of the appropriateness of care. When gathering requirements for this use case, which two Utilization Management processes should a consultant discuss with the client? (Choose two.)

  1. Designing Next Best Action and Recommendations for the care management team
  2. Designing Care Requests to seek authorization from a health plan for drugs, services, and admissions
  3. Considering the number of intake agents who will be using Health Cloud
  4. Considering the Request Review Types; Prior Authorization Review, Concurrent Review, and Retrospective Review