CRT-251 practice questions, page 3 of 3, with answer review and explanations.
Question 11
Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales territories? (Choose two.)
Attributes needed to segment and categorize customers.
Distance between customer headquarters and their sales representatives
Average number of customers managed by a sales representative.
Number of currencies needed to support each sales territory.
Question 12
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities. Which two actions does the owner of the ABC Corporation account have the right to take? (Choose two.)
View, edit, and delete activities owned by other users directly related to the account.
View, edit, and delete related contacts and opportunities owned by other users.
Share the account with other users through manual sharing and account teams.
Transfer ownership of related contacts and opportunities owned by other users.
Question 13
Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is a preliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements? (Choose two.)
Instruct sales users to enter 0$ for the opportunity amount.
Configure the first stage with the omitted forecast category.
Override the forecast to be 0$ for first stage opportunities.