CQA

Review 100 CQA practice questions with answer explanations and community insights.

Question 1

A root cause of a nonconformance is defined as a problem that

  1. is discovered by conducting designed experiments
  2. is established through the use of fishbone diagrams
  3. must be reviewed by the material review board
  4. must be corrected in order to prevent a recurrence

Question 2

Which of the following conclusions can be made by an auditor who observes that statistical process control (SPC) charts posted near operator workstations are done correctly and are regularly completed throughout the plant?

  1. Commitment of management to quality is strong
  2. Processes are being improved continually
  3. Shop floor staff have been fully trained
  4. SPC charts are available

Question 3

When is it acceptable to grant an extension of the time frame for a corrective action?

  1. When the auditor cannot perform the follow-up audit as scheduled
  2. When the auditee determines that the proposed corrective action is not cost-effective
  3. When the corrective action plan requires more time than originally anticipated
  4. When there has been a change in operators who perform the task

Question 4

The fraction of nonconforming products is plotted on which of the following types of control charts?

  1. p chart
  2. u chart
  3. np chart
  4. c chart

Question 5

Auditors can use flowcharts in their work in order to

  1. analyze the causal factors of process dispersion
  2. understand the overall process or system being audited
  3. distinguish variations in a process over time
  4. determine process capability and uniformity
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